angelaPrivacy Policy

This page describes what we collect when you use angela and how we keep that data protected. We at angela take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), or play our live-dealer tables and sportsbook, we collect certain information. This policy explains what we collect, how we use it, who has access to it, and what rights you have over your data.

Our platform operates across multiple jurisdictions in Southeast Asia. Your data may be processed on servers located outside your home country. We comply with applicable data-protection laws in each region where we operate. If you're in Jakarta, Surabaya, Bandung, Medan, or Semarang, your account data is subject to this policy and the laws of your jurisdiction.

We do not sell your personal information to third parties for marketing purposes. We share data only with payment processors, identity-verification providers, and legal authorities when required by law. This policy is transparent about those relationships and your rights to access, correct, or delete your data.

What We Collect on angela

When you register an account on angela, we collect your name, email address, date of birth, and residential address. We ask for this information to verify your identity and comply with anti-money-laundering regulations. Before your first withdrawal, we request proof of identity—a national ID scan or utility bill. We store these documents securely and use them only for verification purposes.

When you deposit funds, we collect transaction data: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank name), the amount, the date and time, and your account balance before and after. This information is logged in your transaction history and is accessible to you at any time from your account dashboard.

When you play on angela—whether live-dealer tables, sportsbook, or slots—we record your wagers, settlements, and balance changes. Every hand of blackjack, every roulette spin, every sportsbook bet is timestamped and logged. This data is used to settle your account accurately and to provide you with a complete transaction ledger.

Technical Data and Cookies

When you visit angela, our servers log your IP address, browser type, device type, and the pages you visit. We use this information to diagnose technical issues, prevent fraud, and understand how users navigate our platform. We also use cookies—small text files stored on your device—to remember your login session and your language preference. You can disable cookies in your browser settings, but some features of angela may not work properly without them.

We do not use cookies to track you across other websites. Our cookies are used only within the angela platform. If you clear your browser cookies, you will be logged out of your account and will need to log in again on your next visit.

Third-Party Processors

We share your data with third-party service providers who help us operate angela. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), identity-verification providers (who scan and verify your ID documents), and hosting providers (who store our servers and databases). Each of these providers has signed a data-processing agreement with us and is required to protect your data according to this policy and applicable law.

We may also share data with legal authorities if required by law—for example, if a court orders us to disclose account information or if we detect suspicious activity that may indicate fraud or money laundering. We will notify you of such requests unless legally prohibited from doing so.

Your Rights and Contact Information

You have the right to access your personal data. Log into your angela account and view your profile information, transaction history, and account settings at any time. You have the right to correct inaccurate data—if your address or email is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements (we may need to keep records for anti-money-laundering compliance).

If you believe we have misused your data or violated this policy, you can file a complaint with our support team. We will investigate and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the data-protection authority in your jurisdiction.

Your data on angela is encrypted, logged, and accessible only to authorized staff. We do not sell it, share it for marketing, or use it for purposes beyond operating your account and complying with law.

Data Retention and Security

We retain your personal data for as long as your account is active. If you close your account, we retain transaction records for seven years to comply with anti-money-laundering regulations. After that period, we delete or anonymize your data. We use industry-standard encryption (SSL/TLS) to protect data in transit and at rest. Our servers are protected by firewalls, intrusion-detection systems, and regular security audits.

We cannot guarantee absolute security—no online system is non-specific info secure. If we discover a data breach, we will notify affected users and relevant authorities as required by law. We recommend using a strong, unique password for your angela account and enabling two-factor authentication if available.

Policy Updates and Contact

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or by posting a notice on angela. Your continued use of the platform after such changes constitutes your acceptance of the updated policy. If you have questions about this policy or how we handle your data, contact our support team through the chat or contact form on angela. We are available in English and Bahasa Indonesia. Our support team will respond within one business day during normal hours.

• We collect name, email, date of birth, address, and identity documents for account verification.
• We log all transactions, wagers, and balance changes in your account history.
• We share data only with payment processors, identity verifiers, and legal authorities when required.
• You have the right to access, correct, and request deletion of your data.
• We use encryption and security measures to protect your data from unauthorized access.